Privacy Policy
Last Updated: 02 Jul 2026
1. Introduction
Welcome to Skaizen Services. We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Skaizen Services ("we", "us", or "our") collects, uses, shares, or otherwise processes your personal information through our website.
By visiting our platform, providing your information, or availing our services, you expressly agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please refrain from accessing our platform or using our services.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, mobile number, and password when you create an account.
- Profile Information: Profile picture, address, city, state, pincode, and other details you choose to provide.
- Booking Information: Service details, location, date, time, and special instructions.
- Payment Information: Payment method details, transaction IDs, and billing information.
- Customer Support: Information you provide when contacting our support team.
2.2 Information Automatically Collected
When you use our platform, we automatically collect:
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Location Information: Precise geographic location of your device when you use location-based features.
- Usage Data: Pages visited, time spent on pages, features used, and interactions with our platform.
- Cookies: Small files placed on your device to analyze usage and improve your experience.
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Payment gateways for transaction processing.
- Service providers who assist with our operations.
- Analytics providers to help us understand user behavior.
3. How We Use Your Information
We use your information to:
- Provide Services: Create accounts, process bookings, communicate about services, and deliver customer support.
- Personalize Experience: Customize content, recommendations, and offers based on your preferences.
- Improve Platform: Analyze usage patterns, fix issues, and enhance features.
- Security & Fraud Prevention: Monitor activities, detect fraud, and ensure platform security.
- Communicate: Send booking confirmations, updates, promotions, and important notices.
- Legal Compliance: Comply with applicable laws, regulations, and legal processes.
4. Information Sharing
We may share your information with:
- Service Providers: Staff members assigned to fulfill your booking.
- Business Partners: Partners who assist in providing services.
- Legal Authorities: When required by law or to protect rights and safety.
- Analytics Providers: To understand platform usage and improve services.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data using modern cryptography.
- Secure servers and access controls.
- Regular security assessments and monitoring.
- Staff training on data protection practices.
While we strive to protect your information, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. We may retain:
- Account Information: As long as your account is active.
- Booking History: For operational and legal purposes.
- Payment Information: For financial and legal compliance.
- Communications: For customer support and record-keeping.
When you request account deletion, we will delete or anonymize your personal information within a reasonable timeframe, subject to legal retention requirements.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate information.
- Deletion: Request deletion of your account and associated data.
- Objection: Object to processing of your information.
- Data Portability: Request transfer of your data to another service.
To exercise these rights, please contact us through the information provided below.
8. Account Deletion
If you wish to delete your account and associated data, you can:
Upon deletion:
- Your account will be permanently deleted.
- Your personal information will be removed from our active systems.
- Some data may be retained for legal compliance (e.g., financial records).
Note: Account deletion is permanent and cannot be undone.
9. Cookies
We use cookies and similar technologies to:
- Remember your preferences and login status.
- Analyze platform usage and improve experience.
- Deliver targeted advertisements.
You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies before providing any information.
11. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: